You have appointments for in-office and telemedicine encounters, and you have patient balances. Medics texting is ideal for either or both.
Appointment Reminder Texts:
- you control the frequency of reminder texts
- texts can be sent in batch through the Medics scheduler or individually as needed
- patients/guarantors confirm or cancel directly from their texts
- confirmations and cancelations are automatically noted on their corresponding appointments on the scheduler
- special alerts on cancelations enable you to quickly call to reschedule, and then and to fill gaps with new or future appointments
- you can follow up with patients who haven’t confirmed or canceled
Appointment reminder texts can contain Google maps to the appointment location, be in multiple languages, and have any special instructions for the appointment such as for fasting, wearing any type of special clothing, etc.
Balances-Due Reminder Texts:
- generate as patient balances become their responsibility
- patients can pay directly back through the text
- texts are trackable to see if they’re opened
- unopened texts or opened texts not yet paid would prompt calls to those patients
- undeliverable texts are automatically dropped to paper
- balance-due statements can also be emailed
Digital Patient Statements:
Eliminate the waste and hassle of paper statements—think beyond printing, stuffing envelopes, and rising postage costs. With interactive digital statements, you can completely revolutionize your patient billing process while being eco-friendly!
- Seamless Payment Integration: Balance-due reminders via text or digital email statements come with built-in payment options, so patients can settle their balances instantly.
- Track Patient Interactions: Easily track whether texts and emails were received, opened, and paid. This gives you critical insights to prioritize follow-ups intelligently.
- Automated Paper Backup: For any undeliverable texts or emails, paper statements are automatically generated and sent, ensuring you never miss a payment opportunity.
- Up-to-Date Contact Information: Receive alerts when a patient's contact details are outdated, helping you maintain up-to-date information.
With patient payments now ranking as the third-largest source of revenue behind Medicare and Medicaid, it’s crucial to keep patient receivables under tight control. Our digital, trackable statements with integrated payment methods empower your practice to efficiently manage patient balances.
Complete the form to learn more about our texting features and the full suite of innovative tools that enhance patient care, increase revenue, and save time! Explore the MedicsCloud Suite and MedicsRCM from ADS to discover how we can help your practice thrive.
