Technical Support Request Form

You may use the form on this page to request technical support from ADS. For other inquiries, please use the
Online Email Form or email us at info@adsc.com.

        Important note: If you have an urgent matter requiring immediate
        technical support, please call us at 1-800-899-4237 x1 for fastest service.


Your name

*

Practice name

*

State in which your practice is located

*

Email address

  

*

Telephone number

  

*

Preferred means of
call-back

(must select one)

Telephone
Email
Either

Concerning
(must select one)

Software
Hardware

Detailed report of issue

*

*Required fields

ADS customers with current Telephone Support and Software Updates coverage receive at no charge: (a) toll-free telephone and email technical support, (b) required regulatory insurance software updates, and (c) no-cost attendance at training sessions held at ADS training centers. Customers with a current Contract may also purchase additional MedicsElite and MEDICS II software modules and/or on-site training. To obtain a Telephone Support and Software Updates Service Contract, please email info@adsc.com or call 1-800-899-4237 x2001.